Skip to content

Privacy

We value your privacy highly and will protect your personal information. In this privacy policy, we explain how we collect, use and share personal information about you when you use our chat service.

Collection and use of personal information

We collect personal information about you when you register to use our chat service and when you use the service. This information may include your name, email address and any other information you choose to share with us.

We use this information to be able to offer you this service, as well as to protect our users.

Under GDPR, IP addresses are generally considered personal data - we store IP addresses up to 7 days to prevent spam and abuse - access logs however are disabled.

Sharing of personal information

We will not sell, rent or otherwise disclose personal information to third parties without your consent, except in the following cases:

  • We use our own mailserver to send email verification hosted on a Hetzner server in Germany. You can read more about their privacy policy here.
  • We store your Matrix data on a Hetzner server in Germany. You can read more about their privacy policy here.
  • We may also share the information if we are required to do so by law, for example by subpoena or following a legal order.

Protection of personal information

We take security seriously and have implemented technical measures to protect your personal information against unauthorized access, change, transmission or deletion. Although we do our best to protect your privacy, we cannot guarantee that your personal information will be completely secure from unauthorized access or use.